Full course description

Certificate Program in Business Aviation Leadership 

Program Partner


Corporate Sponsors

Jet Aviation logoSolairus Aviation logo


September 17-21, 2018. Monday-Friday, 8:30 a.m. - 4:30 p.m.

Georgia State University, Robinson College of Business
Buckhead Center, Tower Place 200, 3348 Peachtree Road NE, Atlanta, GA 30326:


$4500 per person, General registration fee
$4050 per person, NBAA registration fee

Fee covers all costs: tuition, books and materials, a Certificate in Business Aviation Leadership, breakfast and lunch, snacks, wireless Internet, on-site IT support, and parking in the Tower Place 200 parking structure. 

View our Cancellation Policy:  


To pay by Check / Discounts

Discounts eligible on General Registration Fee ONLY
  • Non-Profit Organizations: 10% ($4,050)
  • Military and Veterans: 10% ($4,050)

To pay by check or to confirm eligibility and obtain the appropriate discount code, send an email to execed@gsu.edu or call the Executive Education Center at 404-413-7300 

Program Format

Program Content

Six Sigma is about quality. Lean is about reducing time through reduction in waste and complexity. Both Six Sigma and Lean offer sets of tools that are dedicated to meeting customer requirements. A major component of this program is the DMAIC process.

  • Define: Focus on the big picture, understanding customer requirements, project prioritization, chartering a project, scheduling, listening to the "voices" of the customers, the processes, and the employees.
  • Measure: Focus on gaining a competitive advantage through business analytics; Identifying inputs and outputs, types of measures, setting targets, data collection, root cause analysis, and introduction to Minitab software.
  • Analysis: Focus on diagnosis first, then action. Qualitative and quantitative analysis, process analysis, descriptive statistics, hypothesis testing, descriptive statistics, forecasting models, process flowchart techniques and benchmarking.
  • Improve: Focus on process improvement as an engine for organizational growth by performing Kaizen events, developing potential solutions, creating the future state, optimizing solutions, evaluating risk, implementing new processes and doing service recovery.
  • Control: Focus on implementing controls and developing standards. Evaluating financial benefits, monitoring process changes, understanding process capability, developing response plans, and effective project closure.

Program Participants (Who Should Attend)

Program Benefits

Program participants will return to their organizations with the knowledge and skills to:

  • Effectively apply Lean Six Sigma methods and tools
  • Clearly articulate the DMAIC Lean Six Sigma stages and objectives
  • Integrate business performance management with Lean Six Sigma methodologies
  • Lead departmental projects to higher performance
  • Become more effective team members for key cross-functional projects
  • Bring about measurable improvements in customer satisfaction, product quality, and profitability
  • Lead mission-critical transformational change initiatives that create sustainable corporate value

Program Faculty

  • Pete Agur, program practice director, VanAllen
  • Jeff Agur, business aviation practitioner, VanAllen
  • Don Henderson, business aviation practitioner, VanAllen
  • Thana Sakas, adjunct faculty, Georgia State University
  • Rob Williams, professor, Georgia State University
  • Key corporate executives who use and oversee business aviation services